You're not a startup anymore.
You're not enterprise yet.
That awkward middle ground where the founder can't be the IT person anymore, but you're not ready for a full department. We've helped hundreds of businesses navigate this exact transition.
What breaks between 20 and 200
The systems that worked for 20 people—Google Workspace, a shared password doc, the founder handling IT tickets—don't scale. At some point, everything starts to crack.
Onboarding takes a week instead of a day. Security incidents that would have been minor become major. The founder's laptop is a single point of failure. And nobody knows who has access to what.
We've seen this movie hundreds of times. We know how it ends—and how to write a better story.
What you need depends on where you are.
Getting Serious
The Challenge:
The founder can't be IT anymore. Need real security, real backup, real support.
Our Solution:
Foundation building: M365, proper security, documented processes, reliable helpdesk.
Scaling Up
The Challenge:
New hires every week. Security matters now. Customers asking about compliance.
Our Solution:
Automation and scale: streamlined onboarding, SOC 2 readiness, cloud optimization.
Becoming Enterprise
The Challenge:
Multiple offices. Compliance requirements. Vendor security questionnaires.
Our Solution:
Enterprise readiness: formal security program, hybrid infrastructure, strategic planning.
We're not trying to sell you enterprise.
Too many IT providers try to oversell. We right-size.
Everything your growing business needs.
Microsoft 365
Email, Teams, SharePoint—properly configured, secured, and managed. Not just licensed.
Employee Onboarding
New hire? Laptop configured, accounts created, permissions set—before their first day.
Security That Scales
From basic protection to SOC 2 compliance. Security that grows with your risk profile.
Cloud Infrastructure
Azure, AWS, or hybrid—whatever fits. No over-engineering, no unnecessary complexity.
Remote Work
Secure access from anywhere. VPN, zero-trust, or whatever your team actually needs.
Strategic Planning
Quarterly reviews, budget planning, roadmap development. IT that supports your goals.
No mystery invoices.
No surprise charges.
We charge per user, per month. That's it. Helpdesk, monitoring, security, strategic planning—all included. No "well, that's actually a separate service" surprises.
You'll know exactly what you're paying before you sign anything. And if your needs change, your pricing changes with them. Add employees, pay more. Remove employees, pay less.
Typical pricing range:
Exact pricing depends on complexity, compliance needs, and existing infrastructure. Most clients fall in this range.
What growing businesses ask us
How much does managed IT cost for a growing business?
Managed IT services typically cost $100-$200 per user per month for comprehensive coverage including helpdesk, monitoring, security, and strategic planning. Eaton & Associates provides predictable monthly pricing with no hidden fees or surprise charges.
When should a growing company outsource IT vs hire internally?
Most companies benefit from outsourced IT until they reach 150-200 employees. At that point, a hybrid model with internal IT leadership plus outsourced expertise often makes sense. We help companies navigate this transition and work alongside internal teams when needed.
How do you handle rapid growth or scaling needs?
We build infrastructure that scales. Cloud-first architecture, automated onboarding, and flexible licensing mean you can add employees without IT becoming a bottleneck. We've helped companies double in size within a year without missing a beat.
What if we outgrow your services?
That's a success story. We've helped companies grow from 20 employees to IPO. When you need to bring IT in-house, we help with the transition—hiring, knowledge transfer, and ongoing partnership. Many clients keep us for specialized projects even after building internal teams.
Ready to outgrow your IT problems?
Let's talk about where you are, where you're going, and how we can help you get there without IT headaches.