Privacy Policy

Your privacy matters. This policy explains how Eaton & Associates ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information you provide directly when you:

• Fill out contact forms or request information
• Subscribe to our newsletter
• Engage with our services
• Communicate with us via email or phone

This may include your name, email address, phone number, company name, and any other information you choose to share about your IT needs.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries — When you reach out, we want to help.
• Improve our services — Understanding your needs helps us serve you better.
• Send relevant communications — Only if you've opted in, and you can opt out anytime.
• Maintain our website — Basic analytics help us keep things running smoothly.

How We Protect Your Data

Security isn't just our business—it's our responsibility. We implement industry-standard safeguards including:

• SSL encryption for all data transmission
• Secure storage with access limited to authorized personnel
• Regular security reviews and updates
• No storage of payment card information on our servers

Cookies and Tracking

We use minimal cookies to ensure our website functions properly. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, though some features may not work as intended.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion of your information.

Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page and update the "last updated" date. For significant changes, we'll provide more prominent notice.

Contact Us

Questions about this policy? We're happy to help.