You've outgrown boutique IT.
You don't want Big 4 overhead.
There's a gap between the MSP that can't handle your complexity and the consultancy that bills $400/hour for junior staff. We fill that gap—enterprise capability with regional accountability.
Too big for most MSPs.
Too smart for Big 4 billing.
The Big 4 Model
Pay premium rates for junior consultants who need training. Every change requires a SOW. Every project requires a team that's never seen your environment before.
The Boutique MSP
Great relationships, but they max out at 50 endpoints. No 24/7 coverage. No enterprise compliance experience. No capacity for your growth.
The Eaton & Associates Model
Enterprise capability with regional accountability. Senior engineers who know your systems. 24/7 NOC. Predictable pricing. No bureaucracy.
Everything the big firms offer.
Without the big firm overhead.
Multi-Site Infrastructure
Unified management across locations. Standardized configurations, centralized monitoring, and consistent user experience whether your team is in San Francisco or San Diego.
24/7 NOC Operations
Round-the-clock monitoring and response. Issues get addressed before users notice them. Escalation paths to senior engineers, not offshore scripts.
Enterprise Security
SOC 2, ISO 27001, HIPAA, PCI—we've done them all. Zero Trust architecture, advanced threat detection, and incident response that's been tested in real attacks.
IT Strategy & Planning
Technology roadmaps aligned to business objectives. We help you build the case for IT investments and ensure execution delivers measurable results.
Vendor Management
Single point of accountability for all your technology partners. We manage vendor relationships, contracts, and escalations so your team doesn't have to.
Digital Transformation
Cloud migration, automation, AI integration—without the consultingware. Practical transformation that reduces costs and improves operations.
What changes when you work with us
Junior consultants learning on your infrastructure
Senior engineers with 15+ years average experience
Account managers who've never touched a server
Technical leadership who still get their hands dirty
6-week SOWs for simple changes
Same-day response for most requests
Billing optimized for their revenue
Pricing optimized for your predictability
Knowledge locked in proprietary methodologies
Full documentation—your knowledge, your systems
What enterprise IT leaders ask us
Why would an enterprise choose a regional MSP over a Big 4 consulting firm?
Big 4 firms optimize for their billing model, not your outcomes. You get junior consultants learning on your dime, constant upselling, and executives who've never touched a server. With Eaton & Associates, you get senior engineers who've managed enterprise infrastructure for 35 years—people who answer the phone at 2am because they actually know your systems.
Can a regional MSP handle multi-site enterprise infrastructure?
We manage multi-site deployments across California and Colorado, with clients operating 10+ locations. Our NOC provides 24/7 monitoring, and our architecture team designs for enterprise scale. The difference is you get direct access to decision-makers, not a ticket queue.
How do you handle enterprise compliance requirements like SOC 2 and ISO 27001?
We've helped organizations achieve and maintain SOC 2 Type II, ISO 27001, HIPAA, and industry-specific compliance frameworks. Our approach focuses on building compliant systems from the ground up, not bolting on controls after an audit finding. We maintain our own SOC 2 compliance, so we understand the burden firsthand.
Ready for enterprise IT without the enterprise overhead?
Let's talk about your infrastructure, your challenges, and how we can provide the capability you need without the bureaucracy you don't.