Your IT department.
Without the overhead.
Full-service IT. Helpdesk, monitoring, maintenance, strategy. One monthly price, no surprises. We handle everything from password resets to infrastructure planning so you can focus on what you do best.
Everything you need. Nothing you don't.
Managed IT isn't one service—it's a complete IT department working for you. Here's what you get.
24/7 Monitoring
We watch your systems around the clock. Not just servers—everything. Switches, firewalls, applications, backups. When something looks wrong, we know before you do.
Helpdesk Support
Real humans who pick up the phone. Same-day response for everything, immediate escalation for emergencies. Your team calls one number—we handle the rest.
Network Management
Your network is the foundation. We design, implement, and maintain networks that actually work—no more "have you tried rebooting?" as the first response to every problem.
Patch Management
Security patches, software updates, firmware upgrades—applied methodically, tested before deployment, documented afterward. No more "critical update" anxiety.
Vendor Management
We manage the relationships with your software vendors, ISPs, and hardware suppliers. When your printer lease is up or your internet goes down, we handle it.
vCIO Services
Strategic technology planning without the executive salary. Quarterly business reviews, budget planning, roadmap development, and someone in your corner for every technology decision.
What you're used to vs. what we do
Ticket submitted. 48 hours later: "Can you provide more details?"
Same-day response. We already looked at your system before calling.
"That's outside our scope. You'll need to contact your other vendor."
One team owns everything. No finger-pointing, no runaround.
Quarterly invoice surprise: double what you expected.
Flat monthly rate. No surprises, ever.
You manage five vendor relationships and hope they talk to each other.
We manage the vendors. You manage your business.
Getting started is simple
Discovery Call
30 minutes to understand your environment, pain points, and goals. No sales pitch.
Assessment
We audit your current setup—network, security, systems. You get a report either way.
Proposal
Clear scope, flat monthly price, no surprises. Take your time to decide.
Onboarding
Structured 30-day transition. We learn your environment, document everything, go live.
Common questions
What's the minimum contract length?
Annual contract with auto-renewal unless you tell us otherwise. Most clients have been with us for years because we earn the renewal, not because they're locked in.
Do you work with our existing vendors?
Yes. We manage the relationships with your software vendors, ISPs, and hardware suppliers. You shouldn't have to be the middleman.
How fast do you respond to issues?
Same day for everything. Average response time is 15 minutes. Critical issues get immediate escalation.
Can you work with our internal IT person?
Absolutely. We often co-manage with internal teams—handling the day-to-day so your IT lead can focus on strategy.
What size organizations do you work with?
10 to 500 employees is our sweet spot. Small enough to know everyone's name, large enough to need real IT infrastructure.
How does pricing work?
Flat monthly fee based on your user count and complexity. No surprise bills, no nickel-and-diming for every ticket.
Ready for IT that actually works?
Let's start with a conversation. No pressure, no sales pitch—just an honest look at what you're dealing with and whether we can help.