The Challenge
Ronald McDonald House (RMH) expanded thier services to a new location with the opening of the RMH Mission Bay. It’s critical for remote users to connect to the headquarters and utilize special applications that require very low latency. Working within strict Health Insurance Portability and Accountability Act (HIPAA) guidelines in coordination with UCSF hospital, Mission Bay is no different, and with older server infrastructure, this was a real challenge for RMH.
The Solution
Eaton & Associates designed and deployed an optimal server hardware configuration that fits Ronald McDonald House’s needs and budget. Eaton & Associates is also implementing a sound IT policy for the organization’s remote use needs while ensuring data integrity, business continuity, and 24/7 support.
The Outcome
Ronald McDonald House now has full remote capabilities accessing server infrastructure effortlessly regardless of user location. RMH Mission Bay staff are now able to perform all the required tasks without having to rely solely on a slower site-to-site VPN connection. The combination of the new network design and Eaton & Associates Managed IT Services and 24/7 support has helped Ronald McDonald House switch their IT to a vital asset in managing multiple locations.
Does your organization need a formal IT service? Contact us today at hello@eatonassoc.com or check out a list of services at Eaton Services
