The Challenge

Ronald McDonald House (RMH) expanded thier services to a new location with the opening of the  RMH Mission Bay.  It’s critical for remote users to connect to the headquarters and utilize special applications that require very low latency.  Working within strict Health Insurance Portability and Accountability Act (HIPAA) guidelines in coordination with UCSF hospital, Mission Bay is no different, and with older server infrastructure, this was a real challenge for RMH.


The Solution

Eaton & Associates designed and deployed an optimal server hardware configuration that fits Ronald McDonald House’s needs and budget.  Eaton & Associates is also implementing a sound IT policy for the organization’s remote use needs while ensuring data integrity, business continuity, and 24/7 support.


The Outcome  

Ronald McDonald House now has full remote capabilities accessing server infrastructure effortlessly regardless of user location.  RMH Mission Bay staff are now able to perform all the required tasks without having to rely solely on a slower site-to-site VPN connection. The combination of the new network design and Eaton & Associates Managed IT Services and 24/7 support has helped Ronald McDonald House switch their IT to a vital asset in managing multiple locations.  

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Eaton & Associates, based in the Bay Area for more than 25 years, provides IT Services & Products to a wide range of clients, including Government, Enterprise, Small and Medium Businesses, and Non-Profit Organizations. Services include Managed IT Services, Professional IT Services, and IT Project Management & IT Consulting. Eaton & Associates is a strategic partner with most technology vendors such as HP Enterprise & Aruba Networks, Palo Alto Networks, Nutanix, Nimble Storage, Cisco, Rubrik, Dropbox for Business, Dell, VMware, Citrix, Microsoft, Apple, and many more top technology vendors.